1

Getting Started

Do I need to create an account to use GoTime?

Only the supervising parent or guardian needs an account. Your teen doesn't need to create one — you can log and manage all their driving sessions yourself. If your teen wants to view their own progress or log sessions independently, they're welcome to create their own account and join the family group, but it's entirely optional.

Who logs the drive — the teen or the parent?

Either can start a session, but the supervising adult must be present in the car. Most families find it easiest for the parent to tap 'Start Driving' at the beginning of each session and 'End' when the drive is complete. The app records the supervising driver's name on every log entry.

Can multiple parents or guardians log drives for the same teen?

Absolutely. GoTime's family sync lets you add Mom, Dad, grandparents, and even a driving instructor to a single family group. Every session they log is automatically combined into one complete record for your teen — no emailing spreadsheets or merging files.

We have two teens getting their permits at the same time. Can GoTime handle that?

Yes. Each teen gets their own separate profile with independent progress tracking, session history, and supervisor access. You manage both from a single app.

2

Logging Drives & Meeting State Requirements

How do I know how many hours my state requires?

Hour requirements vary by state — most require between 40 and 60 total hours, with a portion specifically at night. You can look up your state in our table of supervised driving hours by state. GoTime's dashboard shows your state's goal and tracks your teen's progress toward it in real time. We recommend also verifying current requirements directly with your state's DMV, as laws can change.

How does GoTime tell the difference between day and night driving?

GoTime uses real sunset and sunrise data for your exact location and date. Every session is automatically classified as day or night based on when you drove — not by a fixed time like 6 PM. This means your logs are accurate even across seasons and time zones.

What details does GoTime record for each session?

Each log entry captures: drive duration, distance, day or night classification, weather conditions (clear, rain, snow, fog), road type (city, highway, suburban, rural), the supervising driver's name, and any optional practice notes you want to add. GPS handles the time and distance automatically.

What if I forget to tap 'End' on a drive?

GoTime will prompt you to end the session. In cases where it was missed, you can manually edit the session end time from the History screen so your log remains accurate.

Can I add drives that happened before we downloaded GoTime?

Yes. You can manually enter past sessions directly in the app. If you were previously using RoadReady, you can also import that log from a PDF — GoTime will pull in all your existing sessions automatically so you don't lose any hours.

3

DMV Reports & Documentation

Will GoTime's log actually be accepted at the DMV?

In most states, yes. GoTime exports a PDF log with every drive, the totals, and a parent certification and signature block. Some states want their own log form instead. In those states, GoTime Pro fills in the official form from your drives. See which states have their own form. That said, we always recommend calling your local DMV in advance to confirm exactly what they accept, since requirements can vary by county or office.

How do I export the log for the DMV appointment?

On the History tab, tap the export button at the top right. Choose PDF to print or share the log, or CSV for driving schools or your own records.

Can I see a summary of total hours, day hours, and night hours at any time?

Yes — the dashboard shows a live circular progress display broken down by total hours, day hours, and night hours, all measured against your state's requirement. The History page also includes an interactive bar graph so you can see progress over weeks and months.

4

Privacy & Data

Does GoTime track my teen's location all the time?

No. GPS is only active during an active driving session. GoTime does not run continuous background location tracking outside of a session.

Is our driving data shared or sold?

Never. GoTime does not sell your family's location data or driving logs to any third party. All session data is encrypted in transit and at rest.

What happens to our data if we delete the app?

You can request a full account deletion from within the app, which permanently removes all personal data from our servers. See our Delete Account page for step-by-step instructions.

5

Cost & Access

Is GoTime really free?

Yes. The driving log is completely free, forever. It is the full driving log, not a trial and not a cut-down version, with no limits: log as many drives as you want, add every driver and supervisor in your family, keep the log in sync on every phone, and export the GoTime log as a PDF or CSV with a signature block. There are no hidden fees. GoTime Pro is an optional upgrade. It adds your state's official driving log form, skill grading, a map of every drive, and six fun themes. See what is free and what is GoTime Pro.

What is free and what is GoTime Pro?

The driving log is free. That covers automatic drive tracking with time, distance and night hours, your state's hour requirement and milestones, pause, supervisor sync, import from RoadReady and other apps, the GoTime log as a PDF or CSV, and the Auto, Light and Dark looks.

GoTime Pro adds four things. First, your state's official driving log form, filled in from your drives, in states that require one. Second, skills: see what your state's road test checks, and grade each skill after a drive. Third, a map of every drive. Fourth, six fun themes, each with its own car. Pro is $3.99 a month or $19.99 for a year, for the whole family. See the plans.

How much does GoTime Pro cost?

GoTime Pro is $3.99 a month or $19.99 for a year. The monthly plan starts with 2 weeks free, renews each month, and can be cancelled at any time. The yearly plan is paid once and does not renew. One purchase covers the whole family: every parent, supervisor and the teen on the log gets Pro, so no family pays twice. Buy it in the GoTime app. GoTime Pro is sold in the US, and prices are in US dollars.

Does every supervisor need their own GoTime Pro?

No. One purchase covers everyone on the teen's log: every parent, grandparent and supervisor who shares it, and the teen too. Any of them can buy it, and nobody pays twice. It also does not matter whose phone starts a drive. Every drive records the same time, distance and night hours and shows up for everyone on the log, and any of them can use Pro features such as the state form.

Still have questions?

Our support team typically responds within 24 hours.

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